Terms and Conditions
The Scalp Society education programs. Effective 9/10/2026.
1. What this covers
These terms apply to every education program, course, cohort, live session, community, and downloadable resource provided by The Scalp Society. By purchasing or accessing any of them, you agree to these terms.
We may change program content, schedules, educators, or structure at any time. Where a change materially reduces what a live program delivers, we will tell enrolled participants.
2. Your access
Your purchase gives one named person a personal, non-transferable licence to access the materials. Group and salon purchases cover only the number of named people paid for.
You may use what you learn in your own practice. You may not:
- Share your login or let anyone else use your account.
- Record, copy, or redistribute videos, workbooks, slides, protocols, or image libraries, except where a file is given to you as a download.
- Teach, resell, licence, or repackage any part of our curriculum, paid or unpaid.
- Use our materials to build a competing training program.
We may terminate access without refund if any of this happens.
3. Intellectual property
All course materials, and the structure and sequence of the curriculum itself, remain the property of The Scalp Society. Your purchase buys access, not ownership. The knowledge is yours to use. The materials are not yours to distribute or teach from.
4. Payment
Prices are in US dollars. You are responsible for any taxes or bank fees that apply to you.
On a payment plan you commit to the full program price, not only the instalments already taken. If a payment fails we may suspend access until the balance is current. Suspension does not cancel the remaining balance or entitle you to a refund.
Raising a chargeback without contacting us first is a breach of these terms and may end your access permanently.
5. Refunds
All sales are final. We do not offer refunds on any program, course, cohort, live round, community access, or download.
This applies whether or not you access the materials, attend the live sessions, or complete the program. Materials are delivered digitally in full, and a live place held for you cannot be resold.
If you are unsure a program fits you, ask us before you buy. We will tell you honestly, and that conversation is free.
The only exception is if we cancel a cohort before it begins. You may then take a place in the next cohort or have your money back.
Nothing here limits any right you have under consumer protection law that cannot be excluded by agreement.
6. Live sessions
Live sessions are recorded and recordings go to enrolled participants. Missing one does not entitle you to a refund, a private makeup, or a transfer. We may reschedule with as much notice as we can give, and which educator leads a session may change. You are enrolled in the program, not with a named individual.
By joining a live session you consent to being recorded and to being seen and heard by other participants. We will not use a recording of you in public marketing without your written permission.
7. Certification
Some programs issue a certificate of completion when all requirements are met. Be clear on what it is.
- It certifies that you completed our program.
- It is not a state licence and does not authorise anything your existing licence does not already permit.
- It does not make you a medical practitioner and gives no authority to diagnose, prescribe, or treat.
- It does not guarantee recognition by any state board, employer, insurer, or professional body.
Any third-party accreditation is granted by that body under its own criteria and at its own discretion. We do not control those decisions and cannot guarantee the outcome.
8. Scope of practice
Trichology as we teach it is assessment, not diagnosis. You are taught to assess, document, refer, and recognise what falls outside your scope.
You are solely responsible for knowing and working within the licensing laws and scope of practice rules that apply to you where you practise. We do not verify your licence and we do not advise you on what it permits. Completing a program does not expand your legal scope.
You are responsible for carrying your own professional liability insurance. Nothing we teach is medical advice.
9. Your clients and clinical study participants
Anyone you work with during or after a program is your client, not ours. You are responsible for recruiting them, agreeing terms with them, obtaining their consent including for photography and imaging, handling their information lawfully, the care you provide, and referring them to a medical professional when needed.
We provide education. We do not supervise, insure, or take clinical responsibility for your work with any client.
10. No guarantee of results
We make no guarantee about what you will earn, what you can charge, or how your business will perform. Any figures, pricing tools, or examples we share are illustrative, not projections or typical results. We also make no guarantee about clinical outcomes for anyone you work with.
11. Equipment and third parties
Some programs assume you will obtain equipment, topicals, nutraceuticals, or testing to complete practical work. Those costs are yours and separate from the program price.
Where we name a third-party product or supplier we do so as education. We do not warrant them and are not responsible for their claims, pricing, or performance. We may have a commercial relationship with some of them, which never changes what we teach.
12. Community
Where a program includes community access, behave professionally. Do not share other participants cases, images, or information outside it. Do not solicit or advertise to other participants without permission. Confirm you have client consent before posting any case or image.
We may moderate content or remove a participant at our discretion. Removal for conduct does not entitle you to a refund.
13. Privacy and your account
You are responsible for keeping your login secure and for activity under your account.
We collect the personal information you give us when you enquire, purchase, or take part in a program. We use it to deliver that program, to support you while you are in it, and to contact you about our education. We do not sell it. We share it only with the service providers who run our platform and payments, and only so they can provide that service. To ask what we hold about you, to correct it, or to have it removed, email Carieblush@thescalpsociety.com and we will respond within a reasonable time.
Where lifetime or ongoing access is offered, that means for as long as we continue to operate the program and platform. If we discontinue a program we will give reasonable notice.
14. Liability and indemnity
To the fullest extent permitted by law, our total liability to you is limited to the amount you paid for the program the claim relates to. We are not liable for indirect, incidental, consequential, or punitive damages, or for lost profits or business.
You agree to indemnify The Scalp Society and its educators and staff against any claim, loss, or expense arising from your services to your own clients, your breach of these terms, or your operation outside your lawful scope of practice.
Nothing here excludes liability that cannot lawfully be excluded.
15. Changes, law, and contact
We may update these terms. The current version is always on this page with its effective date, and changes apply to purchases made afterwards.
These terms are governed by the laws of the State of Florida, and any dispute will be brought in the courts of Monroe County, Florida. Both parties agree to try to resolve any dispute directly for thirty days first.
The Scalp Society is a trading name of Carie Howell.
Questions: Carieblush@thescalpsociety.com
